Terms & Conditions 2017-04-20T16:38:20+00:00

Our Terms

TERMS & CONDITIONS – Gourmet Gorillas Company

In order to avoid any misunderstandings regarding your booking, please note the following terms and conditions of Gourmet Gorillas Co.

All bookings are provisional until the receipt of your deposit. Deposits are non-refundable in the event of a cancellation. If however, the date of your function changes we will do our utmost to accommodate your new date but with no obligation.

Cleared funds for the outstanding balance will be due 14 days prior to the event. Gourmet Gorillas Co has the right to cancel the booking if the full amount is not forthcoming prior to the date.

Final event numbers and other specific details will need to be confirmed a minimum of seven days prior to the event. This will include guest numbers, serving time, confirmation of menus and any other special instructions.

On the day of the event, Gourmet Gorillas Co may require access to the site up to eight hours prior to the service time, the requirement for this will be confirmed once booking has been made.

SAFETY

The buyer and the event guests must accept responsibility for their own safety and the safety and behaviour of their families and friends. The hog roast unit has open flame and a very hot surface; adults and children must be aware of keeping a safe distance at all times.

The Owners shall not be under any liability to the Buyers or third parties for any accident, damage, loss, injury, expense, or inconvenience, which may be suffered, incurred, arise out of or in any way connected with the hog roast service. No terms of this contract is enforceable under the contracts (Rights of Third Parties) Act 1999 by a person who is not a party to the contract. The use of the service is entirely at The Buyers risk and no responsibility can be accepted for injury, loss or damage to The Buyer, Family or Guests

EXCESS TO THE VENUE

We will require a minimum opening/gap of 33 inches e.g. back gate / doorway. This is the width of the oven and not go through if less. Please note the roasting oven will weigh in excess of 100kg and will not go up steps or high inclines. The machine and equipment will not be transported though the house due to health and safety

 

PAYMENT METHOD

Cheque, BACS transfers, Credit / Debit card or cash

The Sellers reserve the right to cancel a booking in their absolute discretion, if circumstances are beyond their control, at any time up to 4 weeks prior to the booking. In this event a full refund of any money paid by The Buyer will be made

We cannot be held responsible for any adverse weather conditions resulting in non-fulfilment of a contract.

Gourmet Gorillas Co has the right to refuse service to any person or persons, who are acting inappropriately to any staff or customer or within the cooking area provided.

Gourmet Gorillas Co cannot guarantee that any food or equipment has not been in contact any which may contain food allergens – if more information is needed, please ask for a copy of all our menu allergens

Payments of any monies are acceptance of all terms and conditions.

Contact us and book a date for your event or contact us for an no obligation quotation.

HAPPY TESTIMONIALS

“Fantastic roast for our office opening party, everyone really enjoyed the lamb, thank you, we will definitely book again.”

Craig, Astwood Bank

“The hog roast was superb for my wife surprise 40th, my neigbours are going to book you next year.”

Brian, Hall Green

“We had your hog roast at Avondale museum it was brilliant, can we book you for next year.”

Karen, Bromsgrove

“We booked you for our wedding and you really made the day, canapes and BBQ were wonderful and the way it was all served on boards, thank you .”

Jenny & Andrew

“Thanks for the paellas, it was good to be able to serve our guests, vegetarians and meat eaters alike, the same sort of food, thanks also to your serving staff, we will definitely book again.”

Helen & Roger - Solihull
Monkey Man

“Thanks for the BBQ at our care home, the residents really enjoyed it and we will book your paella next year.”

Deb - Redditch

“Thank you for all your hard work for our day last week, the BBQ was delicious and so were the bacon sandwiches served in the evening.”

Sarah & Paul - Pershore

“Thank you for catering from my retirement party, the burgers and sausages were top quality and my vegetarian friends also enjoyed the options you prepared for them.”

Sally - Walsall

“Dingbat, dooda, gorillas!.”

Big Fat
Monkey Man